Terms & Conditions

CME Business Solutions Inc.
Website: www.bestrefrigerant.com
Effective Date: October 01, 2018
Last Updated: October 15, 2026

1. Introduction

Welcome to BestRefrigerant.com, owned and operated by CME Business Solutions Inc. ("Company," "we," "us," or "our").

These Terms & Conditions govern your access to and use of our website, including all purchases of refrigerants, automotive air-conditioning products, HVAC supplies, tools, accessories, and related merchandise.

By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please discontinue use of our website.

2. Eligibility and Customer Responsibilities

By purchasing products from BestRefrigerant.com, you represent that:

You are at least 18 years of age.
You are legally authorized to enter into a purchase agreement.
All information provided during checkout is accurate and complete.
You will comply with applicable federal, state, and local laws regarding the purchase, possession, handling, transportation, and use of our products.
You will not purchase products for unlawful purposes.

Certain products may require professional certification, specialized equipment, or compliance with applicable environmental and safety regulations.

We reserve the right to refuse or cancel orders that do not meet applicable legal or regulatory requirements.

3. Refrigerant Sales and EPA Compliance

BestRefrigerant.com sells refrigerants and related products that may be regulated by the United States Environmental Protection Agency (EPA), Department of Transportation (DOT), and other federal or state agencies.

Purchaser Certification

Certain refrigerants are subject to sales restrictions under Section 608 of the Clean Air Act and applicable EPA regulations.

Where required, purchasers must provide valid EPA technician certification or other legally acceptable documentation before an order can be completed.

Applicable certifications may include:

EPA Section 608 Technician Certification
EPA Section 609 Motor Vehicle Air Conditioning Certification
Other qualifications or purchasing documentation permitted by applicable regulations

Certification requirements vary by refrigerant, container size, intended application, and applicable law.

Not all refrigerants require the same certification, and possession of certification does not automatically authorize every use of a product.

Customer Compliance

Customers are responsible for determining whether a product is legally permitted for their intended application.

Refrigerants must be handled, recovered, charged, and disposed of in accordance with applicable laws and manufacturer instructions.

The sale of a product does not constitute authorization to use it in a system or application where that use is prohibited.

4. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, pricing, and availability.

However, we do not guarantee that all website information will be completely accurate or free of errors.

Product packaging, labels, branding, or appearance may vary from website photographs without affecting the advertised product specifications.

We reserve the right to:

Correct typographical or pricing errors
Update product descriptions
Modify or discontinue products
Limit purchase quantities
Cancel orders involving incorrect pricing or unavailable merchandise
Restrict sales to locations where products may legally be sold or shipped

If an order is canceled after payment has been collected, we will issue an appropriate refund.

5. Pricing and Payments

All prices displayed on BestRefrigerant.com are listed in United States dollars unless otherwise indicated.

Prices are subject to change without notice.

Applicable sales taxes, shipping charges, hazardous-material fees, and other disclosed charges will be calculated or presented during checkout, where applicable.

We accept payment through the payment methods available on our Wix checkout platform.

Orders are subject to payment authorization, verification, and acceptance.

We reserve the right to cancel transactions suspected of fraud, unauthorized activity, or misuse.

6. Shipping and Delivery

CME Business Solutions Inc. ships eligible products throughout the United States, subject to product restrictions, carrier availability, and applicable regulations.

Shipping services may include UPS, FedEx, USPS, freight carriers, or other approved transportation providers.

Shipping Timeframes

Estimated shipping and delivery dates are provided for convenience and are not guaranteed unless expressly stated.

Delivery delays may occur due to weather, carrier disruptions, regulatory restrictions, holidays, or other circumstances outside our reasonable control.

Hazardous Materials and Refrigerants

Certain refrigerants, pressurized cylinders, and related products are classified as hazardous materials or dangerous goods for transportation.

These products may:

Require specialized packaging and labeling
Be restricted to ground transportation
Require approved hazardous-material shipping services
Be unavailable for delivery to certain destinations
Require additional handling or transportation charges

We reserve the right to cancel or modify shipping arrangements when necessary to comply with transportation regulations.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Additional costs resulting from incorrect addresses, refused shipments, or unsuccessful delivery attempts may be charged to the customer where permitted by law.

7. Order Cancellations

Customers should contact us as soon as possible if they need to cancel an order.

Cancellation requests will be considered before an order has been processed or shipped.

Once an order has shipped, cancellation may no longer be possible.

Orders containing hazardous materials or specially ordered products may be subject to additional restrictions.

If an order is canceled before shipment, any refund due will be processed to the original payment method, subject to applicable law.

8. Returns and Refunds

We want customers to be satisfied with their purchases.

Return eligibility depends on the product, its condition, applicable safety requirements, and our posted Return & Refund Policy.

Refrigerants and Hazardous Materials

Due to safety, regulatory, and transportation considerations, certain refrigerants, pressurized containers, and hazardous-material products may not be eligible for standard returns.

Customers must not ship refrigerants, pressurized containers, or hazardous materials back to our facility without receiving prior return authorization and appropriate shipping instructions.

Damaged or Incorrect Products

Customers should inspect shipments promptly upon delivery.

If a product arrives damaged, defective, or incorrect, please contact us with the order number, a description of the issue, and photographs when available.

We will review the issue and provide an appropriate resolution consistent with applicable law and our return policy.

Refund Processing

Approved refunds will generally be issued to the original payment method.

Processing times may vary depending on the financial institution or payment provider.

Nothing in these terms limits nonwaivable rights or remedies available under applicable law.

9. Product Use and Safety

Products sold through BestRefrigerant.com may involve pressurized gases, flammable substances, refrigeration chemicals, specialized tools, or other materials requiring appropriate handling.

Customers are responsible for:

Reading product labels and safety instructions
Reviewing applicable Safety Data Sheets (SDS)
Using appropriate personal protective equipment
Following manufacturer installation and operating instructions
Ensuring compatibility with the intended system
Complying with applicable environmental and safety regulations
Using properly rated tools and charging equipment
Obtaining professional assistance when necessary

Important Safety Notice

Some refrigerants are flammable, operate under high pressure, or require specialized handling procedures.

Improper use may result in equipment damage, fire, personal injury, or other hazards.

Customers should never intentionally release refrigerants into the atmosphere in violation of applicable law.

We strongly recommend that installation, charging, recovery, and service involving refrigerants be performed by appropriately trained or certified personnel.

10. Product Compatibility and Performance

Customers are responsible for verifying product compatibility before purchase or use.

Product descriptions, application information, and technical guidance are provided for general informational purposes.

Unless expressly stated otherwise, we do not guarantee that a product is compatible with every system, vehicle, compressor, or application.

Any manufacturer warranties or performance claims are subject to the applicable manufacturer's terms.

Customers should consult equipment manufacturers, qualified technicians, and applicable regulatory guidance before making system modifications or refrigerant substitutions.

11. Wholesale and Commercial Purchases

CME Business Solutions Inc. may offer wholesale pricing, bulk purchases, pallet quantities, and commercial purchasing arrangements.

Wholesale pricing and availability may be subject to separate written quotations or agreements.

We reserve the right to establish:

Minimum order quantities
Bulk pricing requirements
Payment terms
Freight arrangements
Special-order conditions
Commercial account verification requirements

Special-order or bulk purchases may have separate cancellation and return conditions, which will be disclosed before purchase where applicable.

If a separate written agreement conflicts with these Terms & Conditions, the written agreement will control for the applicable transaction.

12. Local Pickup

Where available, customers may select local pickup at our Fort Myers, Florida facility.

Pickup availability, hours, and instructions will be provided during checkout or through order confirmation.

Customers must wait for confirmation that an order is ready before arriving.

Valid identification or order verification may be required.

Certain products may require additional handling or documentation before release.

13. Intellectual Property

All website content, including text, photographs, graphics, product descriptions, logos, trademarks, and website design elements, is owned by CME Business Solutions Inc. or used with permission from the respective rights holders.

Content may not be reproduced, distributed, modified, or used commercially without appropriate authorization.

Third-party trademarks and brand names remain the property of their respective owners.

14. Website Accounts and Acceptable Use

Customers who create website accounts are responsible for maintaining the confidentiality of their login credentials.

You agree not to:

Use the website for fraudulent or illegal activities
Provide false purchasing or certification information
Attempt unauthorized access to website systems
Interfere with website security or functionality
Upload malicious software or harmful content
Misuse promotional offers, discount codes, or purchasing systems

We reserve the right to suspend or terminate accounts associated with violations of these terms, subject to applicable law.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and its informational content are provided on an "as available" basis.

Except for warranties expressly provided by us or required by applicable law, we disclaim implied warranties to the extent legally permitted, including implied warranties of merchantability and fitness for a particular purpose.

This disclaimer does not eliminate any express manufacturer warranty or nonwaivable consumer protection right.

16. Limitation of Liability

To the fullest extent permitted by applicable law, CME Business Solutions Inc. shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products.

This may include lost profits, business interruption, or equipment downtime.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including liability subject to applicable consumer protection laws.

17. Third-Party Services

Our website operates using Wix and may integrate third-party payment processors, shipping services, analytics providers, and other technology platforms.

These services may have separate terms, conditions, and privacy policies.

We are not responsible for third-party services beyond our legal obligations.

18. Privacy and Customer Information

Your use of BestRefrigerant.com is also governed by our Privacy Policy.

Our Privacy Policy explains how customer information is collected, processed, stored, and disclosed.

Please review the Privacy Policy available on our website.

19. Governing Law and Disputes

These Terms & Conditions shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where mandatory laws provide otherwise.

Any dispute arising from the use of our website or a purchase should first be brought to our attention so that we have an opportunity to seek an appropriate resolution.

Unless applicable law requires otherwise, legal proceedings arising from these terms shall be brought in a court of competent jurisdiction located in Lee County, Florida.

Nothing in this section limits rights that cannot legally be waived.

20. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions periodically.

Changes will be posted on this page with an updated effective or revision date.

Changes will apply prospectively unless otherwise permitted by applicable law.

Continued use of the website after updated terms become effective constitutes acceptance to the extent permitted by law.

21. Contact Information

For questions regarding these Terms & Conditions, orders, product information, or customer service, please contact:

CME Business Solutions Inc.
BestRefrigerant.com
6201 Topaz Court, Unit 2
Fort Myers, FL 33966
United States

Website: www.bestrefrigerant.com
Email: info@bestrefrigerant.com
Phone: 786-883-5251

We appreciate your business and thank you for choosing BestRefrigerant.com for your refrigeration and air-conditioning product needs.