Privacy Policy

CME Business Solutions Inc.
Website: www.bestrefrigerant.com
Effective Date: October 01, 2018
Last Updated: October 15, 2026

1. Introduction

Welcome to BestRefrigerant.com, owned and operated by CME Business Solutions Inc. ("Company," "we," "us," or "our").

We value your privacy and are committed to protecting the personal information you share with us when visiting our website, purchasing our products, or communicating with our company.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access www.bestrefrigerant.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal and Contact Information

First and last name
Business or company name
Billing and shipping addresses
Email address
Telephone number
Customer account information

Order and Transaction Information

Products purchased
Order history and transaction details
Payment confirmation and transaction identifiers
Shipping information and tracking numbers
Returns, refunds, and customer service requests

Payment Information

Payments may be processed through Wix Payments, PayPal, credit card processors, or other authorized payment providers made available at checkout.

Payment information is handled by the applicable payment processor. We do not intentionally store complete credit card numbers or security codes on our own systems.

Website and Technical Information

IP address
Browser type and device information
Operating system
Pages visited and browsing activity
Referral sources
Cookies and similar tracking technologies
Approximate geographic location derived from technical information

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Processing and fulfilling customer orders
Shipping products and providing tracking information
Communicating about purchases, returns, and refunds
Responding to customer inquiries
Providing technical and product support
Improving our website and shopping experience
Maintaining customer accounts
Detecting and preventing fraud
Meeting legal, tax, regulatory, and recordkeeping requirements
Sending promotional emails or marketing communications where permitted by law
Measuring advertising performance and website traffic

We do not sell customer contact lists to data brokers.

4. Online Payments and Security

Our website is hosted through Wix.com, which provides the online platform used to offer our products and services.

Customer information may be stored through Wix's databases, applications, and infrastructure, subject to its applicable security and privacy practices.

Payments are processed through authorized third-party payment providers. These providers maintain their own privacy policies and security procedures.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies and Tracking Technologies

BestRefrigerant.com may use cookies, pixels, and similar technologies to operate and improve our website.

These technologies may help us:

Maintain shopping cart functionality
Remember customer preferences
Analyze website traffic
Understand how visitors use our website
Measure marketing and advertising effectiveness
Deliver relevant advertisements, where applicable

Our website may use services such as Wix Analytics, Google Analytics, Google Ads, and Meta advertising technologies, depending on the services enabled.

Some cookies are necessary for website operation, while others support analytics, personalization, or advertising.

Where required by applicable law, we will obtain consent before activating nonessential cookies or tracking technologies.

Visitors can manage cookies through available website privacy settings and browser controls. Disabling certain cookies may affect website functionality.

6. Sharing Information With Third Parties

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These may include:

Wix and website hosting providers
Payment processors and fraud prevention providers
Shipping carriers, including UPS, FedEx, USPS, and other transportation companies
Accounting, tax, and business administration providers
Email marketing and customer communication platforms
Website analytics and advertising providers
Technology and customer support providers

We may also disclose information when required by law, to respond to lawful requests, to protect our rights, or in connection with a business transaction.

We do not disclose personal information to third parties for their independent marketing purposes without an appropriate legal basis.

Certain advertising or analytics disclosures may be considered a "sale," "sharing," or targeted advertising under applicable state privacy laws, even when no money is exchanged.

7. Email Marketing and Promotional Communications

Customers may receive order confirmations, shipping notifications, account updates, and other transactional communications related to their purchases.

Where permitted by law, we may also send promotional communications about new products, special offers, discounts, and company announcements.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the email or contacting us directly.

Unsubscribing from marketing communications will not prevent necessary communications regarding active orders or transactions.

8. Shipping and Order Fulfillment

To fulfill orders, we may share necessary customer information with shipping and logistics providers.

This may include your name, delivery address, telephone number, email address, and relevant shipment details.

Certain products, including refrigerants and related materials, may be subject to transportation, safety, or regulatory requirements.

We may retain transaction and shipping documentation as necessary to comply with applicable laws and business obligations.

9. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing transactions
Maintaining business and accounting records
Providing customer support
Resolving disputes
Preventing fraud
Meeting tax, legal, and regulatory obligations

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention requirements.

10. Your Privacy Rights

Depending on your state or country of residence and applicable law, you may have rights to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of eligible personal information
Obtain a copy of certain personal information
Opt out of certain targeted advertising or data-sharing activities
Withdraw consent where processing is based on consent
Appeal a privacy-rights decision where required by law

These rights may be subject to legal exceptions, identity verification, and applicable eligibility requirements.

To submit a privacy request, please contact us using the information in Section 15.

We will review and respond to verified requests within the time required by applicable law.

We will not unlawfully discriminate against customers for exercising their privacy rights.

11. Children's Privacy

BestRefrigerant.com is intended for adults, businesses, technicians, and other individuals seeking refrigeration and air-conditioning products.

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without legally required authorization, we will take appropriate steps to delete it.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, manufacturers, or other online resources.

We are not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage visitors to review the privacy policies of any external websites they access.

13. International Visitors

Our business operates in the United States.

If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.

Where applicable, we will comply with legal requirements governing international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology, or applicable laws.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage visitors to review this page periodically.

15. Contact Information

If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit a privacy-related request, please contact:

CME Business Solutions Inc.
BestRefrigerant.com
6201 Topaz Court, Unit 2
Fort Myers, FL 33966
United States

Website: www.bestrefrigerant.com

Email: info@bestrefrigerant.com

Phone: 786-883-5251

We are committed to addressing legitimate privacy concerns and protecting customer information.